Privacy & Terms

Last updated: March 2026

What We Collect

When you use OneLastLetter.love, you provide personal details to generate your letter (names, memories, feelings). This content is temporarily stored to deliver your letter and automatically deleted within 24 hours. We do not sell or share your personal content with third parties.

Payments

Payments are processed securely by Stripe. We do not store your credit card information. Your payment data is handled entirely by Stripe in accordance with their privacy policy and PCI compliance standards.

Emotional Content

We understand the deeply personal nature of what you share with us. Your content is used solely to generate your letter and is treated with care and discretion. It is not used to train AI models or for any other purpose.

No Account Required

We do not create user accounts. Your letter is accessible via a unique URL for 24 hours after purchase. We recommend saving or printing your letter promptly.

Cookies

We use minimal session-level cookies only as required for payment processing. We do not use tracking or advertising cookies.

Refunds

Due to the instant delivery of digital content, all sales are final. If you experience a technical issue preventing delivery of your letter, please contact us and we'll make it right.

Contact

HyssonStudio LLC

Email: letters@onelastletter.love

Changes

We may update these terms occasionally. Continued use of the service constitutes acceptance of the current terms.